Ep. 9 How AI is Changing Entry Level Expectations in Today’s Workforce With GroWrk

Show Notes:

In this episode of Bridge to Tomorrow's Talent, host Zachary Hill speaks with Claudio Romero Alvarez, Enablement Manager at GroWrk. The conversation explores remote workforce logistics, automation, AI adoption, and what the next generation of talent needs to know before entering the workforce.

GroWrk is a global technology logistics and SaaS company that helps organizations manage workstations, track equipment, and streamline processes for distributed teams. Claudio shares how automation and AI are transforming internal workflows, reducing manual work, and improving cross departmental collaboration.

Claudio also breaks down his own journey into sales, marketing, customer success, and technology operations. He highlights the importance of mentors, continuous learning, and embracing new tools like AI to stay competitive in a rapidly evolving job market.

Listeners will gain insight into how entry level talent can confidently pursue roles in tech enabled environments, even without traditional experience. Claudio emphasizes taking risks, applying even when you feel underqualified, and building experience through school projects, internships, and hands on practice with emerging technologies.

The episode closes with guidance for companies and universities on supporting internships, creating strong industry bridges, and helping young professionals integrate into workplace culture. Claudio offers practical advice for new hires to build relationships, seek out help, and make the most of their early career experiences in both in person and remote jobs.

Bio:

Senior Revenue Operations Enablement Manager at GroWrk, I shape the business strategy and operations through technology. I lead the Enablement team for Revenue Operations: Sales, Customer Success, and Marketing, and report directly to the VP of Revenue Operations. I have over 10 years of experience in CRM, marketing automation, and sales operations, with a deep knowledge of the NOAM and LATAM markets.

My main role is to be a bridge between the company's departments, managing to dialogue and negotiate processes to connect the areas. I configured and enabled Hubspot from scratch to start managing the operations of the Marketing, Sales, and Customer Success departments. I also developed the escalation and request ticketing process to optimize the workflows and communication. I enjoy optimizing and implementing the best solutions, whether it is through a tool, an automation, a business process, a marketing idea, a customer relationship channel, or a training session.

Expert in CRM, digital marketing and marketing automation with more than 10 years of experience leading, developing and managing lifecycle strategies that extend customer lifetime value in B2C and B2B environments.

I have combined experience in setting up CRM operations and customer journeys, developing integrated solutions in Customer Success, Sales, Customer Experience, Sales Operations, Email Marketing and UX design. 

To connect with our guest, click on the links below:

LinkedIn:  https://www.linkedin.com/in/claudio-romero/?originalSubdomain=mx

Website:  https://growrk.com/

Connect with Tomorrow’s Talent:

LinkedIn:  https://www.linkedin.com/company/tomorrowstalent/

Dale Marsden:  https://www.linkedin.com/in/dale-marsden-05287756/

Zachary Hill:  https://www.linkedin.com/in/zachary-hill-0a5628219/

Website: https://tomorrowstalent.org/